MMI Canada E-BIKES & SCOOTERS, TERMS & CONDITIONS
OUR CONTACT INFORMATION:
Phone: 604 - 833 - 7786
Email: sales@mmicanada.com
Address: #1 9530 189th street, Surrey BC, V4N4W7
Office Hours: Open 9 - 5:00 PM, Monday to Friday (except holidays)
2 YEAR WARRANTY (1 YEAR ON BATTERY): All parts and labour are covered against manufacturer defects for 2 years (Except the battery which is one year) from the date of purchase. For additional service work the shop labour rates are $90/hour.
REFUND POLICY: All sales are non-refundable unless there is an issue that we can not repair or resolve.
SERVICE: If your E-bike requires warranty work (during the warranty period, please contact our service department at 1-604-833-7786 (9-5pm, Monday – Friday PST), and they will work with you to resolve the issue. If it is for regular service and/or maintenance, that is non warranty related, then you can take your E-bike to any local qualified E-bike mechanic or repair shop.
SHIPPING COSTS: All shipping costs will be detailed in the quote as per your specific requirements and port of entry details.
PAYMENT TERMS: To be confirmed in the quote
WARNING: Always wear a proper helmet and protective gear. Alien E-bikes & Scooters are for adults only (19+). Some scooters can reach speeds in excess of 80 km/hour and are not to be used by anyone under the age of 19. Read the owners manual before operating your E-bike or Scooter